Terms and Conditions

  1. Welcome to GamerTop By accessing and using GamerTop.pro, you agree to comply with and be bound by these Terms and Conditions. This document outlines the rules and regulations governing your use of our digital gaming marketplace and associated services. We strongly recommend reading these terms carefully before using our platform.
  2. Account Management
    1. Registration Requirements: Account creation is required for purchasing and downloading games. Users must provide accurate information and maintain only one active account per person.
    2. Age Verification: While platform browsing is unrestricted, purchases are limited to users aged 18 or above. Users under 18 must have verifiable parental or guardian permission for any transactions.
    3. Account Security: You bear full responsibility for maintaining account security and any activities performed using your account credentials.
  3. Purchase and Delivery Process
    1. Game Pricing: All prices are displayed in your regional currency and include applicable taxes. Regional price differences may exist based on publisher guidelines and market conditions.
    2. Payment Methods: We support diverse payment options including major credit/debit cards, PayPal, and region-specific payment solutions at checkout.
    3. Digital Delivery: Game keys and download links are provided instantly upon payment verification. Delivery timing may vary based on security protocols.
    4. Pre-order Guidelines: Pre-ordered games are charged at the time of purchase, with access granted on the official release date.
  4. Customer Protection Policy
    1. Digital Returns: We offer a 14-day money-back guarantee for unused and non-activated game keys.
    2. Activation Policy: Games that have been activated are subject to the refund policies of respective publishers and platforms.
    3. Technical Issues: Full refunds are provided for games with confirmed compatibility problems, provided your system meets the stated requirements.
  5. Licensing and Usage Guidelines GamerTop functions as an authorized digital gaming distributor in partnership with various publishers. Each game is governed by its publisher's end-user license agreement (EULA). While we facilitate game distribution, all intellectual property rights remain with their respective holders. All game content is protected under international copyright laws.
  6. Service Limitations While GamerTop strives to deliver premium gaming experiences, we cannot guarantee uninterrupted service availability or accept liability for factors beyond our control, including game performance, server status, or compatibility issues. Our liability is strictly limited to the purchase value of the affected product.
  7. Terms Modification We maintain the right to modify these terms when necessary. Significant changes will be communicated via email, and continued platform usage following such changes constitutes acceptance of the updated terms.
  8. Support Services For clarification about these terms or any other assistance, our dedicated support team is available 24/7 at [email protected]. We're committed to providing exceptional support for all your gaming needs.